New photo upload facility

As we said yesterday, one of the things that came out of the members survey was that many members had been having problems uploading their photos to the site. Today we have completely re-engineered the photo upload facility to hopefully be easier to use and more reliable. You can now upload up to five photos at the same time and we have added some extra error capturing detect any issues and let us you what the problem is (e.g. wrong file format, etc…).

The editing of uploaded photos remains the same, simple click the photo and a little menu will appear with options to allow you to make the photo your main photo, delete the photo or add a caption to the photo.

We hope this change is useful and makes that part of the site easier to use, please feel free to leave a comment.

Members Survey Results

Firstly, a big thanks to everyone that took the time to answer our members survey, the response was good and the data very helpful. We wanted to share with you some of the insights we gained and let you know about some of the things we are going to change in the coming weeks to address problems identified by the responses.

Results

Overall most members were satisfied with the site (about 80%) and the majority of members visit at least two or more times a week. There was a general consensus that the sites appearance is good, with a small minority having a small issue with the colour palette used on the site.

The main issue raised by the survey was related to the search on the site. About half the members where satisfied with the search but the other half where either undecided or dissatisfied with the search.

Most respondents through the messaging system on the site was good and either “very easy” or “somewhat easy” to use.

The forums were another point of contention with respondents. Nearly half were “undecided” on how easy they are to use and only 18% having actually posted. The main two reasons for not posting in the in forums, accounting for 60% together, was they hadn’t found anything worth commenting on or that they did not understand what the forum is for.

In terms of service to members, the vast majority had never contacted CFD for assistance however of the members that had the vast majority were completely satisfied with the service they received and the time it took to get a response. The main reason for contacting CFD was for assistance in uploading photos to the their profile.

The main thing that respondents say they liked about the site was the fact it is truly free. In response to the question about what people like least there was a wide range of different responses, however many again mentioned the search and again in response to the question about what could be improved, the vast major of people mentioned the search process.

Changes

Based on the responses to the survey we are going to spend a considerable amount of time looking at the search process on the site. We have already identified a couple of issues and also have some changes that we hope will improve the user experience with the search. As soon as these changes have been released to the site we will let you know via the blog and forums.

We are also going to look at making the photo upload process simpler and add the ability to obtain photos from different sources, like a mobile phone and online photo sharing services. Again once this is released we will let you know via the blog and forums.

More

If you have anything more you would like to let us know, please leave a comment below or email us at questions@completelyfreedating.co.uk. Thanks.

10% of Britons fall for scams

According to a new study published by the Office of Fair Trading, 10% of adults in Britain have fallen for a scam:

http://news.bbc.co.uk/1/hi/business/8490275.stm

Really!!! To me that is shocking. Most scams are pretty obvious to spot and if you follow the golden rule, if it too good to be true then it is, I’m pretty sure that 99% of the time you will be fine.

Obviously online dating sites, like other social networking sites, are a hot bed for scammers, both home grown and from overseas, so keep your wits about you, read are dating safety advice articles and you should be fine. Remember, NEVER NEVER NEVER send money to anyone or give them your bank or personal details.